Läderach PROFESSIONAL - General Terms and Conditions
valid from: January 1, 2020
1. General information / scope
2. Conclusion of the contract
5.1 Order changes
Once the order has been received, any desired changes can only be taken into consideration if the preparation work has not advanced too far for the Vendor to approve said changes. The costs of any preparation work already performed will be charged to the customer in full.
6.1 Delivery times
The delivery time begins upon acceptance of the order by the Vendor and after all delivery details have been clarified. The delivery time will be extended as appropriate:
If delivery times cannot be complied with as per the Vendor’s delivery schedule due to the above-mentioned obstacles, the Vendor is entitled to deliver the ordered goods to the customer after the obstacles to delivery have been eliminated or to rescind the contract without incurring any liability for compensation. The Vendor will refund the customer any payments already made where necessary. The Vendor will not assume any liability for the undeliverability or delayed delivery of ordered goods owing to the customer having provided an incorrect delivery address or the recipient being absent. In the event of a delay in delivery or an incomplete delivery, the customer is not entitled to waive subsequent performance, rescind the contract or demand compensation.
Unless specific instructions have been given or special storage is required (e.g. deep-frozen), all products must be stored at a temperature of between 16 °C and 18 °C, in a dry, odour-neutral environment. The optimum humidity is 50 %. Any variation on this will damage the products and the Vendor cannot be held responsible for the resulting loss or damage. The Vendor is entitled to check compliance with quality requirements at any time.
8.1 Default of payment
If the customer fails to comply with payment terms, the customer will be required, without a separate reminder, to pay default interest at the interest rate for unsecured overdrafts prevailing at the registered office of the Vendor plus 1% as of the date when the payment is due. The right to assert further damages due to delay remains reserved. New orders are generally only carried out if invoices for prior deliveries have been paid in full and on time. The Vendor reserves ownership of the ordered products until the purchase price has been paid in full.
9.1 Notice of defects
Changes in the customer’s circumstances such as payment difficulties, cessation of payments, death, the initiation of debt enforcement proceedings, etc., entitle the Vendor to immediately withdraw from any performance obligations. This will render all relevant outstanding claims against the customer due immediately.
11. Limitation of liability
Any claims not resulting explicitly from these General Terms and Conditions are excluded. The Vendor is liable only for loss or damage proven to be due to intent or gross negligence. It does not assume any liability in cases of force majeure or where stocks of items are limited. All products and declarations are issued in conformity with Swiss law. Liability for consequential damage is excluded to the extent this is not prohibited by mandatory product liability regulations.